Terms & Conditions
Initial Payment, Fees and Cancellation Charges An initial deposit payment of £50 of your total booking fee is required to secure your booking. This can be paid automatically through our online booking system, or your event date can be reserved for 5 days over the phone until we recieve payment by cheque or BACS. The deposit you pay to secure your event is non- refundable. All cancellations must be made by contacting us via email at firstname.lastname@example.org and by calling 01271 879775. Once your event has been cancelled, your event date will immediately be available for other people to book.
Full payment is required at least 30 days before your event. An invoice will be generated and e-mailed to you, or you can post a cheque for the final amount.
Venue, Access and Location
It is your responsibility to ensure you have provided the venues contact information, address, name, and postcode for our attendants to find you. We also require that the venue allows reasonable access for loading, and suitable parking once the booth and equipment has been unloaded. If parking for loading is restricted you will be liable for any fines that occur as a result and or time used seeking a suitable location. We cannot be held responsible for any errors or delays resulting from incorrect or missing address details. The photobooths have the following dimensions, 110cm W x 200cm L x 205 cm H, when installed. An extra 30 cm is required in height during construction and an area of 200cm x 400cm.
Events beyond our Control
Booth Fantasia cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to the refunding all of monies paid.
Set-up of Services
We will arrive to set up approximately 120 minutes before the hire period is due to commence. It is your responsibility to ensure that the venue has agreed for us to be in attendance at their venue and at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket within 2 metres of where the services are to be. If there is insufficient space for us to set up you will still be charged the full hire amount. It is your responsibility to inform us of any circumstances that may make setting up take longer, these may include; going upstairs,long distances from unloading area to set-up area, restricted access. If we are not aware of these and the set-up takes longer than normal your hire period may be intruded into.
The hire period will be for a set period, typically three hours, but as specified in the booking form and as agreed by both parties before hand. In addition this will cover the 60 – 90 minute setup time and 30 minute pack down time. Use will commence at the agreed time and finish at the agreed time in the booking form unless due to technical difficulties on our behalf, when we provide the service for the set period once rectified. If your event simply starts late or runs late, our period of hire will still be for the agreed period and times unless we agree to provide additional hours as per our additions.
Booth Fantasia reserves the right to use photos taken for marketing and advertising purposes. Facebook Unless otherwise directed at the time of booking, Booth Fantasia will publish your gallery to our
page to make it easier for your guests to view and share their photos.
No Liability is accepted for:
1. Loss of or damage to property belonging to or travelling with the members of any group. For example watches, jewellery, cameras or clothing. 2. Personal injury or death of any participants however caused unless by proven negligence of Booth Fantasia
Termination of Hire
Booth Fantasia will not tolerate any abuse or threatening behaviour to our employees. If this occurs, Booth Fantasia retain the right to terminate the hire, with no refund payable for hire time that has been cut short. We are providing a service to you and your guests, and our staff should be treated with the respect they deserve.
Booth Fantasia also retain the right to terminate a hire if they feel that any equipment or property belonging to Booth Fantasia is in danger of being damaged or has been damaged due to unruly behaviour from your guests. We also reserve the right to refuse guests to participate in the activities if we feel they are too unruly.
In any instances where we feel there is a need to terminate the hire we will attempt to speak with you or the hosting venue first, if possible to try to resolve the matter before termination.
You will be fully responsible for any damages caused by you or any other attendees at the event to the Booth or Mirror equipment what so ever caused, with the sole exclusion of Booth Fantasia staff.
In the event of any damages caused by those present to property or equipment in use by Booth Fantasia, you will be charged the full replacement cost and are liable to cost involved in termination of future events due to sourcing replacements.
Any damages must be reported to a member of Booth Fantasia staff immediately